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AI SUPPORT, WITH RECEIPTS

Support, grounded in your docs.

Customers get a useful answer and the source behind it. When the help center doesn't cover a question, the assistant says so and hands over to a person. It never guesses.

HELP CENTER--Articles indexed
EVERY ANSWERCitedLinks to its source
THIS DEMOIn-browserNo server, no account

Ask Fieldnote

Help center
Hi! Ask me about billing, refunds, invoices, team members, SSO, integrations or account access.
HOW IT WORKS

The answer is only as good
as its source.

Your docs (Markdown, text or PDF) are split into sections and ranked with BM25 search. In this demo the best section is quoted directly. The design also allows an AI model to write the answer, as long as it cites the section. No match means no answer.

Help center

Concept by Yuval Rochman · Fictional business and sample data